Privacy Policy
Pashu App
Operated by Pashu App Technologies
Last Updated: September 21, 2026
Last Updated: September 21, 2026
Welcome to Pashu App ("Pashu App", "we", "us", "our"). Pashu App is an online animal marketplace that allows users to discover, list, search for, and communicate about animals and related listings.
This Privacy Policy explains how Pashu App Technologies collects, uses, stores, protects, and shares information when you use the Pashu App mobile application and related services.
By using Pashu App, you acknowledge and understand the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use Pashu App, we may collect different categories of information.
1.1 Account and Authentication Information
When you create or access an account, we may collect:
Mobile phone number
Email address
Name
Profile photograph
User ID
Authentication identifiers
Firebase authentication information
Google account information when you choose Google Sign-In
This information is used to create and manage your account, authenticate users, provide account security, and operate Pashu App features.
2. Profile and Listing Information
When you create or update your profile or publish an animal listing, you may provide:
Name
Profile photo
Address or locality
City, district, state, and country
Animal type
Animal breed
Animal age
Animal gender
Price
Animal photographs and videos
Description
Seller information
Other information voluntarily provided by you
Information that you include in a public listing may be visible to other Pashu App users because the primary purpose of the application is to provide an animal marketplace.
Please avoid including unnecessary sensitive personal information in public listings.
3. Location Information
Pashu App may request access to your device location, subject to your permission.
Location information may be used to:
Show nearby animal listings
Improve location-based search
Display relevant marketplace content
Help users discover listings around their location
Provide location-related application functionality
You can control location permissions through your Android device settings.
Where available, Pashu App may also allow you to manually select or enter a location instead of providing device location.
4. Camera and Photos
Pashu App may request access to your camera or photos/media when you choose to:
Upload a profile photo
Upload animal photographs
Upload listing media
Update your profile or listing
We access such media only when you use features that require it and subject to the permissions granted through your device.
5. Messages and Communications
Pashu App may provide communication features between users.
If you use messaging or communication features, information such as the following may be processed:
Messages
User IDs
Conversation information
Message timestamps
Related listing information
This information may be processed to provide communication functionality, prevent abuse, and maintain the security of the service.
6. Payment Information
Pashu App may use Razorpay or other authorized payment service providers to process payments.
Depending on the transaction, payment providers may process information required to complete the payment, including:
Transaction information
Payment status
Order or subscription information
Payment-related identifiers
When payment processing is handled by the payment provider, Pashu App does not need to directly collect or store your complete card, UPI, or banking credentials.
Payment processing is subject to the payment provider's own privacy policy and terms.
Razorpay Privacy Policy: https://razorpay.com/privacy-policy/
7. Firebase and Google Services
Pashu App uses certain Google services, including Firebase and Google Play Services.
These services may process information such as:
Device information
App usage information
Authentication information
Crash and diagnostic information
Installation and app-instance identifiers
IP address or approximate location where applicable
Advertising-related identifiers where applicable
Information required to provide authentication, security, analytics, notifications, and other application functionality
Firebase services may include authentication, analytics, crash reporting, cloud messaging, and other services depending on the features enabled in Pashu App.
Google services operate according to their applicable terms and privacy policies.
Google Privacy Policy: https://policies.google.com/privacy
8. Advertising
Pashu App may display advertisements through third-party advertising providers, including:
Google AdMob
Unity Ads
Meta Audience Network / Meta advertising services
These advertising providers may collect or process information such as:
Advertising ID
Device information
IP address
Approximate location
App interaction information
Advertising and diagnostic information
Information relating to advertisements shown or interacted with
This information may be used for purposes including:
Providing advertisements
Measuring advertising performance
Preventing advertising fraud and abuse
Analytics
Improving advertising services
Providing personalised or non-personalised advertising, where permitted and applicable
The availability and type of personalised advertising may depend on your device settings, applicable law, consent choices, age-related requirements, and the configuration of advertising SDKs.
You may be able to reset or limit your Android Advertising ID through your device settings.
Google Advertising
Google advertising privacy information: https://policies.google.com/technologies/ads
Meta
Meta Privacy Policy: https://www.facebook.com/privacy/policies/
Unity
Unity Privacy Policy: https://unity.com/legal/privacy-policy
9. OpenStreetMap
Pashu App may use OpenStreetMap data and related services to provide map and location-related functionality.
Depending on how the map functionality is used, requests to map services may include technical information such as IP address and information necessary to retrieve map data.
OpenStreetMap data is provided by the OpenStreetMap community and is available under applicable OpenStreetMap licensing terms.
OpenStreetMap Foundation Privacy Policy: https://osmfoundation.org/wiki/Privacy_Policy
10. Automatically Collected Information
When you use Pashu App, certain technical information may be collected automatically by us or by third-party SDKs used within the application.
Device model
Android version
App version
IP address
Advertising identifier
Installation or app-instance identifiers
Network information
Crash information
Performance information
App interaction information
Diagnostics and logs
11. How We Use Information
We may use collected information to:
Create and manage user accounts.
Authenticate users.
Provide marketplace functionality.
Publish and display listings.
Provide search and location-based functionality.
Facilitate communication between users.
Process payments and subscriptions.
Send notifications and important service messages.
Provide customer support.
Detect and prevent fraud, abuse, spam, and unauthorized activity.
Maintain application security.
Monitor application performance.
Diagnose crashes and technical problems.
Improve our services and user experience.
Display and measure advertisements.
Comply with applicable laws and legal obligations.
12. How We Share Information
We may share information with third parties when necessary for legitimate purposes related to operating, securing, and improving Pashu App.
Service Providers
We may use third-party providers for services including:
Authentication
Cloud infrastructure
Database and backend services
Analytics
Crash reporting
Notifications
Advertising
Payment processing
Maps and location services
Security and fraud prevention
Other Users
Information that you voluntarily publish in a public animal listing may be visible to other Pashu App users.
Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws.
Respond to lawful requests from authorities.
Protect our rights or property.
Investigate fraud or abuse.
Protect the safety of users or the public.
Enforce our agreements and policies.
We do not sell your personal information as a standalone commercial database.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain your account
Complete transactions
Meet legal or regulatory obligations
Resolve disputes
Prevent fraud and abuse
Enforce agreements
Maintain security and operational records
When information is no longer required for legitimate purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
14. Account Deletion
You may request deletion of your Pashu App account and associated personal information.
You can initiate account deletion through the account settings or the account deletion mechanism provided by Pashu App.
If an in-app account deletion option is unavailable, you may contact us using the contact information provided below.
When an account deletion request is received, we will process the request in accordance with applicable law and our legitimate operational requirements.
Certain information may need to be retained where required by law, necessary for security, fraud prevention, dispute resolution, or other legitimate legal purposes.
15. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
Security measures may include:
Encrypted communication
Authentication controls
Access controls
Secure server infrastructure
Monitoring and logging
Security updates
Appropriate third-party security services
However, no internet-based service can guarantee absolute security.
16. Children's Privacy
Pashu App is not specifically designed for children under the applicable age of digital consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information through Pashu App without appropriate authorization, please contact us so that we can investigate and take appropriate action.
If the application is configured to target children or includes children as a target audience, additional Google Play Families requirements may apply to the application, its advertising SDKs, and its data practices.
17. Third-Party Services
Pashu App uses third-party services and SDKs to provide certain functionality.
Google Firebase
Google Play Services
Google AdMob
Unity Ads
Meta advertising services
Razorpay
OpenStreetMap and related map services
These services may independently collect or process information according to their own privacy policies.
We recommend reviewing the privacy policies of these providers for additional information about their respective data practices.
18. Your Choices and Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including:
Access information associated with your account.
Request correction of inaccurate information.
Request deletion of your account and personal information.
Withdraw certain device permissions.
Control device-level location permissions.
Control available advertising preferences.
Object to or restrict certain processing where applicable.
Some functionality may not work correctly if you disable permissions or delete information required for the operation of the application.
19. International Data Processing
Some of our service providers may process information on servers located outside your country of residence.
Where required by applicable law, we take appropriate measures relating to international transfer and processing of personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
If significant changes are made, we may provide additional notice through the application or other appropriate means.
We encourage you to periodically review this Privacy Policy.
21. Contact Us
App Name: Pashu App
Company: Pashu App Technologies
Email: support@pashuapp.com
Website: https://www.pashuapp.com
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us using the email address above.
For account deletion requests, please use the account deletion option available within Pashu App or contact us using the email address above.
22. Consent
By using Pashu App, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described above, subject to applicable law and your available choices and permissions.